![]() Go to the Settings app on your iPhone or cellular iPad and tap Cellular (or Mobile Data). Another of our tutorials walks you through how to change DNS settings on your wireless router as a better alternative than doing it on your lone iOS device. Your wireless router also has DNS settings embedded into it. Change the DNS settings on your wireless router We have a great guide on how to change your iPhone or iPad DNS settings. If you have a certain type of DNS setting on your iOS device, it’s possible that the App Store is simply getting blocked. Try connecting to another Wi-Fi network or a Personal Hotspot. This is common in schools and institutions where bandwidth and productivity are two of the main focuses on internet access. It could be that the Wi-Fi network you’re on has restricted the network to prevent App Store access. If you’re connected to Wi-Fi, power off the router from the main switch, and after waiting for a minute, switch it back on. What to do when your iPhone or iPad can’t connect to Wi-Fiīesides that, you can try these options, too: Restart your Wi-Fi router. ![]() How to fix cellular data not working on iPhone or iPad. ![]() However, if the internet isn’t working on your iPhone, the following tutorials should help: But since it isn’t, please go to the next solution. If you’re successful, that means your iPhone or iPad can connect to the internet, and the App Store should also work. The easiest way to check this is by going to Safari or YouTube and visiting a webpage or playing a video. Other times, you may think your mobile data is working, but actually, it isn’t. Sometimes, your device may show the Wi-Fi icon, but there may be no internet access. Usually, you can’t use the App Store because your iPhone or iPad isn’t connected to the internet.
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